In my case, assuming the name of my NAS is SynologyNAS, I had to type SynologyNAS.local as the server name. To get started, tap the ellipsis icon in the upper right of the Browse pane and tap the command to Connect To Server ( Figure B).Īt the Server name field, type either the IP address or the fully-qualified domain name of the server or NAS you wish to access. You can still set up and use the app to connect to a server or NAS. If you’ve already used the app to connect to your files on various online services, such as Microsoft OneDrive, Google Drive, Box, and Dropbox, that’s great if not, no problem. If you bump into errors trying to connect this way, you may want to contact your device’s manufacturer for guidance. Once I made that change, I was able to successfully connect to the NAS. After I hunted around for help on the web, someone on a discussion board explained that I had to set the maximum SMB protocol on my NAS to SMB3. When I first tried connecting, I kept getting an error that there was a problem connecting to the server. In my situation, I wanted to connect to a Synology NAS on my home office network. You may also need to tweak the SMB settings on your network device. Further, the Files app requires SMB 2.0 or higher, so you’ll have to check the version as well. If you’re connecting to a server or NAS that you manage at home, in a home office, or in a small business, you need to make sure that SMB is enabled on the device. If you have the necessary permissions and access to a Windows network server, you should be able to connect to it. All current versions of Windows include SMB for client and server connections. SMB is a common and standard protocol for computers to allow sharing of files and printers with different devices on a network. The server connection feature in the Files app requires that the Server Message Block (SMB) protocol be enabled on your server or NAS. You’ll either be told that your software is up to date, or the latest update will present itself for download and installation ( Figure A). In the General section, tap Software Updates. On either device, go to Settings and tap General. SEE: Apple iOS 13: A cheat sheet (free PDF) (TechRepublic)įirst, make sure you’re running iOS 13.1 or higher on your iPhone and iPadOS 13.1 or higher on your iPad. One useful new option is the ability to connect to a server or network-attached storage you can then work with the folders and files on that server. With iOS 13 and iPadOS, the Files app has been updated so that you can now connect to more places and spaces. The Files app for iOS and iPadOS is a handy tool as it helps you connect to online services and other locations, such as OneDrive, Google Drive, Box, and Dropbox. For more info, visit our Terms of Use page. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. Learn how you can access files on a server directly through the Files app on your iPhone or iPad. How to use the Files app to connect to a network server from your iPhone or iPad
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